Terms of Service

Terms of Service

Effective Date: March 24, 2025
Version: v1.0

Welcome to BlackfinAI.com, the official website of Blackfin Consulting LLC (“Blackfin,” “Blackfin AI Strategy + Consulting,” “we,” “our,” or “us”). By accessing or using our website and services, you agree to be legally bound by these Terms of Service (“Terms”). Please read them carefully.

1. Introduction & Acceptance of Terms

By visiting, browsing, or interacting with https://www.blackfinai.com (the “Site”) or using any services offered through it, you agree to these Terms. If you do not agree, do not use this Site.

These Terms form a binding agreement between you and Blackfin Consulting LLC, a Pennsylvania-registered company. You also agree to our Privacy Policy which is incorporated into these Terms by reference.

2. Services Provided

Blackfin provides strategic AI consulting services, including but not limited to:

  • AI automation strategy and implementation

  • AI-powered business system design

  • Custom GPT tool development

  • Proprietary training and onboarding for AI tools

  • One-on-one and group training sessions

  • Digital downloads, lead magnets, and template-based systems

Services may be offered through free resources, paid engagements, subscriptions, or one-time fees.

3. User Responsibilities

When using the Site or Services, you agree:

  • Not to use the Site for any unlawful, harmful, or fraudulent purposes

  • Not to reverse-engineer, decompile, copy, or resell any part of the Services or proprietary tools

  • Not to impersonate another person or misrepresent your affiliation

  • To provide accurate and complete information where required

  • To respect our intellectual property and that of others

  • Not to violate any applicable laws or regulations

  • Not to use the Site to distribute malware, spam, or malicious code

  • Not to interfere with or disrupt the operation or security of the Site or connected systems

  • Not to use any automated system to extract data or information (e.g., scraping)

  • Not to access the Site for purposes of building a competing product or service

Violations of these responsibilities may result in immediate termination of access to our services and legal action.

4. Account Access & Restrictions

Some features may require account creation or user registration. If so:

  • You must be at least 18 years old to use our services

  • You are responsible for safeguarding your account credentials

  • We reserve the right to suspend or terminate access at our discretion

  • You agree not to share your login with unauthorized users

We may decline service or terminate access if we detect misuse, fraud, or non-compliance with these Terms.

5. Payment Terms

When purchasing paid services:

  • Payments are processed via Stripe, PayPal, or Venmo, depending on the checkout method

  • You agree to the terms of those payment providers (see Stripe Terms, PayPal Terms, Venmo Terms)

  • Refunds, if offered, will be clearly disclosed during checkout or in the service agreement. Custom services, custom AI builds and digital products are typically non-refundable unless stated otherwise.

All prices are in U.S. dollars unless specified otherwise.

6. Fulfillment Policy

Blackfin provides digital consulting services, products, and tools. You agree that:

  • Delivery timelines will be communicated prior to project initiation

  • Delays caused by incomplete user input, changes in scope, or technical issues are not our liability

  • Cancellations must be requested in writing. If eligible for a refund, it will be processed within 7 business days

  • Subscription services may be canceled in accordance with the plan details; access will continue through the end of the current billing cycle

7. Intellectual Property

All content, including the website design, logos, names, branding assets, text, graphics, service offerings, custom GPT tools, automation frameworks and workflows, and training materials, are the intellectual property of Blackfin Consulting LLC unless otherwise stated.

  • Unauthorized reproduction, distribution, or use is prohibited

  • “Blackfin,” “Blackfin AI Strategy + Consulting” and “BlackfinAI” may be trademarks or trade names under U.S. law

  • You may not claim ownership or authorship of our tools, systems, or visual branding

If you believe your IP rights have been violated, contact us immediately at pablo@blackfinai.com.

8. Third-Party Services

Blackfin uses integrations and platforms including but not limited to:

  • GoHighLevel (GHL) for CRM and marketing funnels

  • Zapier and Make.com for workflow automation

  • Google Analytics for site analytics

  • Squarespace for website hosting

  • Formwise for lead capture and smart forms

  • Stripe, PayPal, Venmo for payments

These third parties have their own terms and privacy practices. We are not liable for any loss or misuse that occurs through their platforms.

9. Data Collection & Privacy

By using this Site, you consent to our collection and use of data as outlined in our Privacy Policy.

We comply with:

  • General Data Protection Regulation (GDPR) for European users

  • California Consumer Privacy Act (CCPA) for California residents

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent to marketing at any time

  • Request information about data processing and sharing

Contact pablo@blackfinai.com to exercise your rights.

10. Earnings & Results Disclaimer

Blackfin offers educational and strategic services intended to support business growth and automation.

  • We do not guarantee specific outcomes or financial results.

  • Your success depends on your own efforts, market factors, and execution

  • Testimonials or case studies reflect individual experiences and may not be typical

This disclaimer applies to all consulting, training, and downloadable products.

11. Disclaimers & Limitation of Liability

  • No Guarantees. The information and tools provided are for educational and strategic purposes only. Outcomes are not guaranteed.

  • AI Limitations. AI-generated content and automations may be inaccurate, incomplete, or subject to change. Always validate outputs before relying on them.

  • No Warranties. We provide all services “as-is” and disclaim all warranties—express or implied—including merchantability and fitness for a particular purpose.

  • Limited Liability. To the maximum extent allowed by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Site or Services.

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Commonwealth of Pennsylvania, U.S.A.

In the event of a dispute, you agree to:

  • First attempt to resolve the issue informally

  • If unresolved, submit to binding arbitration in Philadelphia County, PA, unless prohibited by law

  • Waive the right to class action or jury trial

You may seek equitable relief (e.g., injunctive relief) for violations of intellectual property rights.

13. Changes to the Terms

We may update these Terms at any time. The “Effective Date” at the top indicates the latest version.

  • Material changes will be announced on our website

  • Your continued use of the Site after updates constitutes acceptance

  • We recommend checking this page periodically for updates

14. Contact Information

If you have any questions about these Terms or your rights, please contact us:

  • Email: pablo@blackfinai.com

  • Contact Form: https://www.blackfinai.com/home#contact